At Hermosainher™, We strive to provide high-quality products and excellent customer service, We understand that sometimes returns are necessary, and we are happy to offer a guaranteed refund for unused hair within 15 days, Subject the following conditions :

Refund Eligibility
 

• The hair must be unused, unworn, unaltered, and in its original package with all tags intact.

• Refund request must be made the day after the delivery date as confirmed by the tracking number and then within 15 days, Your refund should be Complete.

• Customers are responsible for return shipping cost unless the return is due to an error on our behalf.

​

Fraud Prevention & Delivery Disputes

​

• If a package is marked as delivered by the carrier, it is considered successfully delivered. If a customer claims non-receipt despite confirmed delivery, we will conduct a full investigation with the shipping provider.

• Fraudulent claims or attempts to dispute valid delivery's will be escalated. we take fraud seriously, and false claims may be reported to federal authorities , including the FBI, for mail fraud investigation.

​

By purchasing from Hermosainher™, you agree to this refund policy. if you have any questions or concerns, please contact our customer support team at Hermosainher@gmail.com.

​

Thank You for choosing Hermosainher!